How Companies Will Invest in Digital Technology by 2025 – DXC’s Digital Journey Monitor Reports

  • More than 300 experts interviewed on risks and opportunities

  • Process automation, AI and cloud platforms are the top three investment targets

BOEBLINGEN, Germany, December 01, 2022–(BUSINESS WIRE)–Over the next three years, German, Austrian and Swiss companies will adapt their use of digital technologies to deal with business risks. The top three investment targets in the DACH region are: process automation, artificial intelligence and cloud platforms. These are the findings of DXC Technology’s Digital Journey Monitor 2023. 300 CEOs and decision makers in the field of digital transformation were surveyed in Germany, Austria and Switzerland.

Process automation for boring, messy and dangerous tasks

60% of companies plan to invest more money in process automation in the next three years. 78% of experts say digital technology is important to relieve workers by automating special tasks. This applies to dirty, boring and dangerous work such as lifting heavy loads, handling hazardous substances or repetitive work. Improving workplaces and attracting employees plays a key role in the future success of companies: 64% of experts currently report a medium to high risk of not being able to fill vacancies for manual tasks.

AI to optimize costs

54% of decision makers plan to invest more in digital applications with artificial intelligence (AI) over the next three years. Experts want to use data science, for example, to analyze energy costs, CO2 emissions or reduce wear and tear in production through predictive maintenance (machine learning). Around 80% believe that the use of analytics is important to make costs more visible and to ensure greater transparency and efficiency in processes.

The cloud to increase innovation

52% of digitization experts plan to increase budgets to cloud platforms in the next three years. Cloud-based platforms enable efficient collaboration with partners, for example, which can increase a company’s ability to innovate and remain resilient in the face of business challenges.

“DXC’s Digital Journey Monitor clearly shows how companies are currently using digitalization to meet the challenges of our time,” says Carsten Meinecke, Head of Analytics, Consulting and Engineering at DXC Technology in Europe. “DXC is a trusted partner for our customers to support them in their digital transformation journeys.”

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DXC Technology (NYSE: DXC) helps global enterprises manage critical systems and operations while modernizing IT:

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