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68% of companies believe AI in HR improves overall task accuracy: report

According to a report, approximately 68% of companies surveyed believe that implementing artificial intelligence in the human resources process increases the overall accuracy of work.

The report found that 72% of respondents agreed that using AI in the HR process boosts productivity and saves time, as they believe it can automate many HR-related procedures and strengthen the efficiency of the system thanks to chatbots.

HR solutions provider Genius Consultants’ report is based on an online survey of over 825 organizations across industries including banking and finance, construction and engineering, education, consumer goods , Hospitality, HR Solutions, IT, ITES & BPO, Logistics, Manufacturing, Media. , oil and gas, pharma, among others.

He further revealed that over 44% of respondents indicated that AI-powered chatbots are currently the preferred tool for early interactions during the hiring process, which also helps new hires settle in. in their responsibilities and understand the many aspects of the business later.

However, 48% said they were skeptical about using chatbots because most people have yet to adapt to the developing technology.

Similarly, the report also revealed that 68% of participants did not believe that AI technology would be better for HR orientation and process, as the implementation entails huge costs and raises concerns about the privacy.

In contrast, more than 63% said AI technology was a big help for employee onboarding and training because it could deliver more impactful results at work, he said. More than 56% of respondents believed AI would take over humans in the coming years, he added.

The report says most organizations are already implementing AI and other technological advancements in many areas, from identifying candidates with the right skills to payroll, manufacturing and customer management. .

75% of respondents say new hires should take AI and automated training because it helps them better understand business rules and, if educational, can also help reduce attrition , did he declare.

With the current scenario, AI is the way to go for all industries including the HR sector. Although it is seen as a cost center for business, it should be seen as an investment for resource grooming,” added Genius Consultants CMD RP Yadav.

(Only the title and image of this report may have been edited by Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

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